FREQUENTLY ASKED QUESTIONS
What is Elite Tackle Box?
Elite Tackle Box (ETB) is a subscription service that introduces beginner and advanced anglers to new and exciting fishing tackle. Along with your tackle you will receive a "What's in it" card telling you what each bait is and the retail cost so you can see your savings first hand.
How Much Does It Cost?.
RLM Elite Tackle Box is $65 every 2 months. About $50USD depending on exchange rate.
What Will I Get?
With each Elite Tackle Box you will get a variety of quality fishing products from both large and small manufacturers. We do our best to send a variety of brands and product types in each box to ensure that you have the best chance of discovering and trying new products.
Is Every Box The Same?
Almost. All boxes in a given two month period will include all the same tackle. Occasionally when we run out of a certain lure we will replace it with a equivalent or higher valued lure.
Can I Select My Species?
Yes! When you sign up you will select the type of species you fish for. We currently offer options for Bass, Walleye, Pike or Multi-Species. You can change your species at anytime by logging into your account a choosing the swap species option.
If I subscribe to more than one box will I receive the same lures more than once?
There are times when a lure will be a great addition to more than one ETB. When this occurs we will include the lure in each relevant species Elite box.
What is the Shipping Cost?
Nothing! Shipping is FREE.
What is a SLAM competition?
Catch a fish on each lure in your ETB. It's a fun way to learn new techniques with your new baits. The ETB includes a scorecard so you can challenge a friend. Upload your video to YouTube using #RLMSlam and you could win some cool prizes.
Do You Ship to the USA?
Yes! We offer our free shipping option to neighbors to the south.
How Does A Trial Series Work Versus A Regular Subscription?
There are a couple differences between the regular Elite Tackle Box subscription plan and our Elite Tackle Box Trial Series option. First, our regular subscriptions are recurring meaning they will automatically renew every two months until you cancel. Our Trial Series is non-recurring so it will not renew and will automatically expire at the end of the trial term.
Why Should I Subscribe?
Here are just a few reasons why you should try Random Lures of the Month:
- Elite Tackle Box will expose you to new tackle forcing you to try new techniques helping you become a better angler and catch more fish.
- You can swap species, allowing you to discover new tackle for multiple species of fish.
- It is exciting to receive new lures and tackle in your mailbox.
- You will save 30%-40% when compared to buying lures at a retail store.
- No risk. If you no longer enjoy Elite Tackle Box you can cancel anytime by logging into your account.
How Do I Cancel My Subscription?
If you decide ETB is no longer for you, you can easily log into your account , go to Account Details, click on the 'Manage My Membership' link and from there select 'Cancel Subscription' or 'Cancel Order'. *You must create an account in order to login* No B.S. Cancelations or cancelation requests must be made prior to the renewal date. All sales are final, you will still receive any boxes that you have paid for prior to canceling your subscription.
Is There A Deadline To Order To Make Sure I Get My Box This Month?
No, there is no deadline to order. We ship all month long and your first box will ship out within 5 business days of your order and then every 2 months after that.
How Long Does It Take To Receive My Elite Tackle Box?
After your original order all boxes ship on the 10th of the month via Canada Post. Please allow 7-10 business days from when the box is shipped. Boxes are shipped out of Alberta, Canada. Allow for an additional week when shipping to the United States.
*Due to the Covid-19 pandemic shipping times have fluctuated, expect delays*
Will I receive a tracking number for my order?
Yes, we will provide tracking numbers for all orders within Canada. Unfortunately we are not able to provide a tracking numbers for orders in the United States.
What Day Of The Month Do You Charge Me And What Day Of The Month Will My Box Ship?
We process all recurring orders on the 1st day of every second month and your box will ship on the 10th of that month. Example: If you are charged April 1 your Elite box will ship April 10th. Your next charge will be June 1st and your Elite box will ship June 10th.
Simple Fishing Apparel
We use a 3rd party Print on Demand service for our apparel. This means that Simple Fishing apparel isn’t made until ordered, it also means that if you purchased Simple Fishing Apparel with an Elite Tackle Box or any other tackle your apparel will arrive as a separate shipment.
After ordering please allow 3-6 business days for fulfillment and 6-8 business days for shipping, although most times it is much quicker.
Gift certificates are awarded to subscribers who enter our contests listed in the Elite Angler Magazine which is included in each Elite Tackle Box. Gift certificates will be included in the winners box and unlike a gift card a gift certificate can only be used once.
I manufacture my own lures. Can I have them featured as a Random Lure of the Month?
Yes!! Use the contact form below or email email@example.com to inquire about having your lures featured as part of our Random Lure of the Month. Be sure to indicate type of lure along with size and weight
Phone(or text): 587-557-9561
PO Box 10036
West End PO
Spruce Grove Alberta, T7X 0K7
What is Package Protection?
When you add Package Protection, you can easily file claims for lost packages by emailing us at firstname.lastname@example.org. Once a claim is filed it will be reviewed for approval for a reorder or refund by our team.
Does Every Order Have Package Protection?
No. Package Protection is optional. You have the option to add it on your Elite Tackle Box order before you checkout.
File A Claim
If you've opted to add Package Protection to your order, and it was Lost you can easily file a claim with us by emailing us at email@example.com.
Note: Make sure to email us with subject line "CLAIM: (ORDER #)".